Privacy Policy

- About Privacy Policy -

bikeTKgardens (hereinafter referred to as “the Service”) establishes the following Privacy Policy regarding the handling of personal information obtained through the website and tour services provided by the Service.

1. Collection of Personal Information

The Service may collect personal information from customers in the following situations:

When submitting inquiries through the contact form
When making provisional or confirmed tour reservations or payments
When communicating with us via email

The personal information collected may include, but is not limited to: name, email address, phone number, number of participants, accommodation details, and other information necessary for tour operation.

2. Purpose of Use

The personal information collected will be used solely for the following purposes:

Tour reservations, operation, and related communications
Responding to inquiries
Providing information regarding reservations, schedules, pricing, and important notices
Improving service quality
Compliance with laws and regulations

Personal information will not be used for purposes other than those stated above.

3. Management of Personal Information

The Service takes appropriate security measures to prevent unauthorized access, loss, leakage, alteration, or other risks associated with personal information.

4. Provision of Personal Information to Third Parties

The Service will not disclose or provide personal information to third parties except in the following cases:

When the customer has given consent
When disclosure is required by law
When necessary for tour operation, such as the use of external payment services

5. Use of External Services

The Service may use the following external services:

Payment services (e.g., Stripe, PayPal)
Website development and hosting services (e.g., Wix)
Access analytics tools (e.g., Google Analytics)

Please refer to the privacy policies of each service provider regarding their handling of personal information.

6. Use of Cookies

The Service may use cookies to improve website usability and for access analysis.
Cookies do not collect information that can identify individuals.

7. Disclosure, Correction, and Deletion of Personal Information

If a customer requests disclosure, correction, or deletion of their personal information, the Service will respond appropriately in accordance with applicable laws.
Please contact us via the inquiry form if you wish to make such a request.

8. Changes to the Privacy Policy

This Privacy Policy may be updated without prior notice as necessary.
The latest version will always be published on this page.

9. Contact Information

For inquiries regarding the handling of personal information, please contact us at:

bikeTKgardens
Please reach out via the contact form on this website.