bikeTKgardens | Tokyo Garden Tours Guided by a Professional Gardener

Seller

bikeTKgardens, A division of June Garden

 

Responsible Operator

Atsushi Tanaka

 

Business Address

The business address will be disclosed without delay upon request, in accordance with the Act on Specified Commercial Transactions.

 

Contact Information

For inquiries, please contact us via the inquiry form on this website.

A phone number will be provided when required.

 

Sales Price

The price of each tour is listed on the respective tour pages.

 Pricing for group tours and other special programs will be determined on a case-by-case basis.

 

Additional Fees

Internet connection and communication fees required to access this website

Bank transfer fees (if applicable)

 

Payment Methods

Credit card payment (Stripe / PayPal)

Bank transfer

Cash payment is available only for the remaining balance on the day of the tour.

 

Payment Timing

 A 50% deposit of the estimated total amount is required to secure your reservation.

The remaining balance is payable before the tour begins on the day of the tour, either by credit card or in cash.

 

Service Delivery

The service will be provided at the designated meeting location on the reserved date and time.

 

Cancellation and Changes

Cancellations made within the designated cancellation period may incur a cancellation fee.

Specific cancellation deadlines and fees are clearly stated on each tour page.

We will do our best to accommodate date changes; however, we may not be able to meet your request for last-minute changes.

In cases of unavoidable circumstances such as severe weather, natural disasters, or garden closures, we will consult with the customer and respond appropriately.

 

Refund Policy

Due to the nature of the service, no refunds will be issued after the tour has been conducted.

 

Safety Measures and Insurance

The tour is covered by liability insurance.

All participants are requested to obtain travel insurance prior to participation.

We conduct our tours with safety as our highest priority and require the use of appropriate safety equipment. We kindly ask for your cooperation in helping us maintain a safe environment for everyone.